A Focused Approach
Our approach is service-oriented and quality-driven. We measure our success by the relationships we build, the results we achieve, the value we deliver, and the service we provide.
With AdminSure, you receive personalized service from a dedicated team of specialists who are assigned to your program. They are familiar with your organization, its priorities and its needs. You can stay closely involved or simply set guidelines and attend to other matters while we take care of the details.
Your AdminSure representatives keep you informed about important developments in your program. There is nothing more aggravating than being ignored or given the runaround. For that reason, we make sure there is always someone available – and knowledgeable – to promptly answer your questions.
Our people have the education, training and experience that makes them well qualified to administer Liability and Workers' Compensation programs. They are properly certified according to State regulations. Continuing education keeps their knowledge up-to-date. Ongoing training sharpens their skills and enhances their professionalism.
Carefully designed systems provide the support our people need to perform their jobs properly and efficiently. These systems include quality controls that ensure timely and accurate results. Documented standards, close supervision and internal audits produce a consistently high level of service, day-in and day-out.
These things matter because, as a third party administrator, we are fiduciary agents of your organization. We administer a trust account from which we pay claims and allocated expenses on your behalf. In taking on this responsibility, we understand how important it is to properly manage your purse strings.
Finally, we know that our conduct can have an impact on your public and employee relations. As such, it is our policy to treat everyone with courtesy and respect. Furthermore, it is our policy to conduct business with integrity, honesty and fairness at all times, in all situations.